Privacy Policy

Welcome to Slipper Supply Store. We are committed to protecting your privacy and ensuring your personal information is handled with the same care, precision, and elegance that defines our products—from our plush Gift Boxed Slippers to our chic High Heels. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website urbanshoeshop.com.

By using our Site, you consent to the data practices described in this policy. We serve a global community of style-conscious individuals and comfort-seekers, and we are dedicated to transparency and security in all our interactions.

1. Information We Collect

We collect information that you provide directly to us and data collected automatically when you browse our Site.

• Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment information (processed securely via our gateways; we do not store full credit card details).
• Order Details: Products purchased (e.g., Ladies Boots, Moccasins, Gladiator sandals), size, color, and gift preferences.
• Account Information: Username, password, and purchase history if you create an account.
• Automatically Collected Data: IP address, browser type, device information, pages visited, and browsing patterns via cookies and similar technologies.
• Communication Data: Correspondence with our customer service team at [email protected].

2. How We Use Your Information

Your information helps us provide a seamless, secure, and personalized shopping experience.

• To process and fulfill your orders, including shipping to our global customers (excluding Asia and a few remote areas).
• To communicate with you about orders, products, promotions, and updates, reflecting our ethos of a personal touch.
• To improve our website, product offerings (like our Comfort Shoes or Lazy Dogz Gifts For Him), and customer service.
• To prevent fraud and enhance security, in line with our “Security First” promise.
• To comply with legal obligations and enforce our policies.

3. Sharing and Disclosure of Information

We value your trust and do not sell or rent your personal information. We may share data only in these circumstances:

• Service Providers: Trusted partners who assist with payment processing (e.g., PayPal, credit card gateways), shipping, IT services, and marketing—all bound by confidentiality agreements.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, sale, or acquisition of our business.
• With Your Consent: When you explicitly agree to share information for a specific purpose.

4. Data Storage and Security

Your data is stored on secure servers, and we implement robust measures to protect it.

• Location: Data is stored within the United States or other jurisdictions with adequate data protection laws.
• Retention: We retain personal information only as long as necessary for business, legal, or tax purposes.
• Protection: We use industry-standard encryption, secure payment gateways, and regular security assessments. As noted, we never store full credit card details on our servers.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

• Access and Correction: Request access to or correction of your personal data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails via the link in each email.
• Cookie Controls: Manage cookies through your browser settings (see Section 6).
• To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic.

• Types: Essential (for site functionality), performance (analytics), and targeting (personalized ads) cookies.
• Control: You can adjust cookie settings via your browser. Note that disabling some cookies may affect site functionality.
• Third-Party Tools: We may use analytics services (like Google Analytics) to understand how customers interact with our Site, helping us improve our offerings.

7. International Data Transfers

We serve customers worldwide. By using our Site, you acknowledge that your data may be transferred to and processed in the United States and other countries where our service providers operate, which may have different data protection laws.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted here with the “Last Updated” date. Continued use of our Site after changes constitutes acceptance.

10. Contact Us

Thank you for trusting Slipper Supply Store. We are honored to help you Step Into Your New Favorite Pair.